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Storm Damage Tree Cleanup in Allen County: Who to Call First

January 22, 20266 min readBy Darick Van, Owner & Lead Operator
Downed trees and scattered branches across an Allen County yard after a severe storm

Allen County sits where the St. Marys, St. Joseph, and Maumee rivers meet, and the same open river valleys that shaped Fort Wayne also funnel strong straight-line winds through neighborhoods. After a real storm, phones light up all over the county at once. The homeowners who come through it best are the ones who make their calls in the right order.

Here is the sequence we recommend, along with what a professional crew documents so your insurance claim goes smoothly.

The Right Order of Calls

  1. 911, if there is any injury or a line down. Downed power lines and gas leaks are life-safety emergencies. Keep everyone far back and let dispatch coordinate the response.
  2. Your utility, for lines and poles. Indiana Michigan Power handles the electric lines. A tree tangled in wires is their responsibility to de-energize before anyone touches it.
  3. Your insurance company, to open a claim. The sooner your claim number exists, the sooner an adjuster can be assigned and temporary repairs approved.
  4. A tree crew, for safe removal and cleanup. Once wires are handled, our storm damage tree cleanup team clears trees off structures, driveways, and access points.

Not sure whether a leaning tree can wait until morning? Call our 24/7 line at (323) 606-0255. We will help you judge the hazard over the phone and get a crew out fast if it is a real emergency.

Why Not Just Call a Tree Crew First?

It is tempting to skip straight to removal, especially when a tree is blocking your driveway. But if that tree is touching a power line, no reputable crew will touch it until the utility confirms the line is dead. Calling 911 and the utility first is not a delay, it is what makes the tree work possible.

Opening your insurance claim early matters too. Adjusters get overwhelmed after a widespread storm, and your place in line is set by when you call. You do not need every detail figured out first. You just need the claim started.

What a Crew Documents for Your Claim

Good documentation is the difference between a claim that pays smoothly and one that drags on. When our team arrives, we build a record before we start cutting.

  • Photos of each fallen or hanging tree in place, showing what it hit
  • Notes on the direction of fall and the likely cause, such as saturated soil or a dead ash trunk
  • An itemized scope of work separating structure-related removal from general yard cleanup
  • A written, dated invoice formatted for insurance submission

That last point matters in Indiana, because policies often treat removal of a tree that hit your house differently from one that simply fell in the yard. Separating those line items helps your adjuster apply your coverage correctly.

Handling Multiple Trees and Widespread Damage

Big storms rarely drop just one tree. When several are down, we triage: structures and blocked access first, then hazards leaning toward homes, then general cleanup. If a tree has already come through a roof, our fallen tree removal crew handles the load-bearing cuts, and for any active danger we mobilize emergency tree service the same day.

Because we work throughout Allen County, Fort Wayne, and New Haven, we can often batch nearby jobs after a regional storm, which keeps your wait shorter than calling a crew coming from out of the area.

After the Cleanup

Once the danger is cleared, ask your crew to flag any remaining risks. Storms expose weak trees, and a tree that survived this storm with a fresh crack or a lifted root plate may not survive the next one. A quick walkthrough now can save you a much larger bill later. Call us at (323) 606-0255 to get on the schedule.

Why Local Matters After a Storm

Widespread storms draw out-of-state crews who follow the damage from city to city. Some do good work, but many disappear the moment the check clears, leaving you with no one to call if something was missed. When you hire a family-owned company based here in Northeast Indiana, you get a crew that knows Allen County, understands local insurance expectations, and will still be around next season.

We are fully insured, which protects you if anything goes wrong during the work, and we are honest about timelines. After a major storm, no reputable crew can promise to be at every home within the hour. What we can promise is a straight answer about where you fall in the queue and a call before we arrive.

Watch for These Post-Storm Hazards

  • Hanging limbs, called widow-makers, lodged high in a canopy and ready to drop
  • Trees with a fresh lean or soil heaving up around the base from lifted roots
  • Split trunks or large cracks that were not there before the storm
  • Dead ash trees nearby, which frequently fail in the same wind that damaged healthy trees

Frequently Asked Questions

Who do I call first after a storm drops a tree on my property?
Call 911 first if anyone is hurt or a power line is down. Then call your electric utility for any line involvement, then your insurance company to open a claim, and finally a tree crew for safe removal. That order keeps everyone safe and protects your claim.
Can a tree crew remove a tree that is on a power line?
No reputable crew will touch a tree entangled with live power lines. The utility must de-energize or clear the line first. Once that is confirmed, our crew can safely remove the tree.
Does insurance cover storm tree cleanup in Indiana?
It depends on what the tree damaged. Indiana policies commonly cover removal when a tree strikes a covered structure, often with a sublimit around $500 to $1,000, and offer less for a tree that only fell in the yard. Confirm your limits and deductible with your carrier.
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